Irving, Texas - Smartrise Engineering, the Irving, Texas-based elevator controller company, recently launched its new customer portal, once again showing how Smartrise is finding new ways to improve the customer experience. Smartrise customers can claim their account through their sales representative, then head to to access all the benefits of the portal.

Customers will be able to track shipments from Smartrise’s warehouse to their final destination, find all their drawings, reports, and manuals in one place, and add team members to the portal to streamline the Smartrise purchasing process. With additional features soon to come, the Smartrise Customer Portal emphasizes how much Smartrise values their customers having the best possible experience when purchasing a Smartrise controller. “We are proud of the development and launch of this portal," said Smartrise General Manager Juliette Burns. "By giving customers all the information about their projects right at their fingertips, the portal will make working with Smartrise easier than ever."

If you want to learn more about the Smartrise Customer Portal or to claim your account, contact your sales representative, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or call us at 469-678-8000.

ABOUT SMARTRISE: Founded in 2005, Smartrise Engineering is the largest independent elevator controller company in North America. Headquartered in Irving, Texas, Smartrise uses open market technology to create an elevator controller that is simple to install, easy to use and maintain, and is backed by our industry-leading technical support team. This dedication to quality has led to Smartrise winning the prestigious Ellies Award for Best Supplier of Controllers in 2019 and 2020. To learn more about Smartrise, head to our website,