As the combo of COVID and the recent Hurricane Ida impact New Orleans, the city has proved to be both resiliant and determined to be the great city we know it to be! As we move forward with plans to host one of our best events ever, we have modified our cancellation policies so that our members, guests, and exhibitors that continue to be impacted by events can be fully informed about options.
Our UPDATED policy on ATTENDEE cancellations and refunds for the 2021 event:
Full registration fees and optional activity fees will be refunded if cancellation notice is received in writing (via email) or by phone on or before Monday, September 13, 2021. Seventy–five percent (75%) of registration fees will be refunded through Monday, September 20, 2021. No refund will be made for cancellation after Monday, September 20, 2021. All cancellations and changes must be submitted to:
Our UPDATED policy on EXHIBITOR cancellations and refunds for the 2021 event:
All cancellations of space must be received in writing. If Show Management receives a written request for cancellation of space on or before September 13, 2021, the exhibitor will receive 100% of their total deposit. For cancellations received after September 13th, 2021, the exhibitor will be liable for 100% of the cost of the space and no refunds will be given. Failure to appear at the show does not release exhibitor from responsibility for payment of the full cost of space rented. In the event of cancellation, space reverts back to Show Management for use at its sole discretion. Show Management’s ability to resell the space shall not affect the refund schedule.