As the combo of COVID and the recent Hurricane Ida impact New Orleans, the city has proved to be both resiliant and determined to be the great city we know it to be! As we move forward with plans to host one of our best events ever, we have modified our cancellation policies so that our members, guests, and exhibitors that continue to be impacted by events can be fully informed about options.

Our UPDATED policy on ATTENDEE cancellations and refunds for the 2021 event:

Full registration fees and optional activity fees will be refunded if cancellation notice is received in writing (via email) or by phone on or before Monday, September 13, 2021. Seventy–five percent (75%) of registration fees will be refunded through Monday, September 20, 2021. No refund will be made for cancellation after Monday, September 20, 2021. All cancellations and changes must be submitted to:

Britnee Irwin
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Our UPDATED policy on EXHIBITOR cancellations and refunds for the 2021 event:

All cancellations of space must be received in writing. If Show Management receives a written request for cancellation of space on or before September 13, 2021, the exhibitor will receive 100% of their total deposit. For cancellations received after September 13th, 2021, the exhibitor will be liable for 100% of the cost of the space and no refunds will be given. Failure to appear at the show does not release exhibitor from responsibility for payment of the full cost of space rented. In the event of cancellation, space reverts back to Show Management for use at its sole discretion. Show Management’s ability to resell the space shall not affect the refund schedule.

martha hulgan in memoriam

Martha Hulgan, longtime elevator professional and NAEC leader, founding member of the Vertical Initiative for Elevator Escalator Women and owner of MMH & Associates, LLC, Elevator Consulting, passed away near her home in Chattanooga, Tennessee, on April 12.

On her passing, Elevator World wrote the folllowing: 

"Hulgan had more than 40 years’ experience in the elevator industry, founding Elevator Maintenance & Repair Co., Inc., in Chattanooga with her late husband, Bud, in 1979 after studying at Edmondson Business College. In 2001, Hulgan’s career transitioned to Otis when the OEM purchased Elevator Maintenance & Repair and merged it with its Chattanooga operation. With Otis, Hulgan served as regional business development manager, territorial manager and sales representative for the Chattanooga/Nashville markets. She left Otis in 2006 and launched MMH & Associates in 2008. In this role, Hulgan provided project and maintenance management, specification preparation, sales training, auditing and expert testimony. Hulgan was preceded in death by her husband, Bud, and two sons, Jock and Buddy. She is survived by son, JoeDee (Rebecca); grandchildren, Gordon Dewey, IV, Jessica Kate, Savanna Brooks, Ragan Olivia and Delaney Sawyer, along with many other family members, friends and colleagues."



NAEC Logo 250x250

Dear NAEC community,

I am pleased to announce the finalized details of our 2021 Fall Convention and Exposition and please note that the dates and location have changed. Our annual flagship event will be held in New Orleans, Louisiana on October 4th-7th, a slight change from the original dates. 

As event restrictions related to COVID-19 continue to improve, we remain in close contact with the New Jersey Governor’s office and the CDC. Instead of crossing our fingers and hoping for the best, our leadership team has been proactive in securing a new location in New Orleans for the event, and we will be able to at last be certain about our plans to bring our members an in-person event.

This is definitive change to a location that we know from experience is a strong host for this event.  We extend our utmost gratitude to our gracious hosts in Atlantic City, who have treated us so well each time we visit and we look forward to being back there in 2024.  

I am grateful to our staff for their leadership by having this alternative plan ready, and I am certain that you will appreciate this change eliminates the few questions about event restrictions to be answered. I look forward to the event, which promises to be a wonderful return to the live trade show tradition that we have celebrated for so many years. I will see you in New Orleans, and laissez les bons temps rouler!


Hope Evans


For Immediate Release

NAEC announces the addition of Shannon Bates as National Development Officer and David Smarte as Global Education and Safety Officer

Conyers, GA (March 30, 2021) – The National Association of Elevator Contractors is pleased to announce the new addition of two new staff members: Shannon Bates will be joining the staff as the new National Development Officer, and industry veteran David Smarte will join NAEC in the newly-created position of Global Education and Safety Officer.

Ms. Bates has over 20 years experience in fundraising and non-profit management. She has created long-lasting partnerships and successfully raised millions of dollars for several organizations including The Ronald McDonald House, Union Mission, Lowcountry Legal Volunteers, The American Cancer Society and Georgia Southern University Foundation. Her work passions include business strategy, networking, innovation and volunteer and staff management.

A respected leader within the elevator industry, Mr. Smarte has over 40 years of experience assembling and guiding teams in all aspects of elevator related industry. An expert in code compliance of conveyances, he has a passion for leading strategies to enhance workplace safety. He is trained and experienced in ASME, ANSI, OSHA and other state/federal safety regulations, and he has experience in designing and facilitating training sessions on operational safety.

For many years, Mr. Smarte has provided volunteer leadership in several areas for NAEC, including serving on the Board of Directors and chairing the Education and Safety Committee. Mr. Smarte is the 2016 recipient of the prestigious NAEC William C. Sturgeon Award for excellence in the industry.


For additional information, contact: Tripp Cook, Manager of Marketing and Member Services, 770.760.9660 | This email address is being protected from spambots. You need JavaScript enabled to view it.


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