Submitting an Appeal or Complaint

The Forms can be found here: 

Appeals Form  

Complaints Form

 

You must submit your appeal within 30 calendar days of:

The decision or occurrence, or
The date you first became aware of it

Your appeal must include:

Full name
Mailing address
Telephone number
A clear description of the decision being appealed
Detailed explanation of the circumstances
Any supporting documentation
All appeals must be submitted in writing and signed.

You may submit your appeal by:

Mail:
National Association of Elevator Contractors
1500 Klondike Rd SW, Suite A211
Conyers, GA 30094
Fax: (770) 760-9714
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Certification Board Chair reviews your appeal upon receipt
Within 10 calendar days, your appeal is assigned to the Grievances Committee
The Committee conducts a full investigation

Once assigned to the Committee, a final determination will be issued within 30 days.

The Committee may:

Exonerate the individual
Suspend certification
Revoke certification

All decisions are final.